Last Updated: December 4, 2020

Lenders National Real Estate Solutions (“LNRES,” “we,” “us,” or “our”) respects the privacy of its customers and web visitors (“users” or “you”). This Privacy Policy discloses the privacy practices for our website at http://www.lnres.com/ and all related or connected websites and mobile applications, if applicable (collectively, our “Website”). This Privacy Policy applies solely to personally identifiable information collected by this website, except where stated otherwise. It describes the following:

• What information we collect.
• For what purposes it is collected and used.
• With whom it is shared.
• Your rights over the information.
• How it is secured.
• How policy changes will be communicated.
• How to address concerns over the misuse of personal data.

1. Information Collection, Use, and Sharing

For purposes of this Privacy Policy, “personally identifiable information” means any individually identifiable information about you that we collect from you.

a. What Information We Collect

We may collect the following personally identifiable information:

• Contact information.  When you submit an online form or email to send written correspondence to us, you may provide us with your contact information including your first and last name, telephone number, and email addresses.
• Communications information.  When you communicate with us electronically, such as by submitting a message through our Website’s “Contact” web form or by emailing us, we may collect personally identifiable information that you choose to include in your correspondence to us.
• Automatically collected information.  We may automatically collect certain information relating to your use of our Website, such as your Internet Protocol (“IP”) address and cookie identifier or similar web tracking identifiers, some of which may constitute personally identifiable information.

We are the sole owners of the information collected on this site. We only collect information that you voluntarily give us via web form, email, or other direct contact from you. We will not sell or rent this information to anyone.

b. How We Use Your Information

We may use your personally identifiable information in order to:

• Respond to you regarding the reason you contacted us
• Deliver you any requested services or information
• Communicate with you about opportunities that may be of interest to you either from us, our affiliates, or other third parties, and to personalize, measures, and improve such offers
• Customize your user experience
• Maintain and improve the quality of our Site and Services
• Analytics for users and new products and services
• Protect ourselves, you, and others, prevent fraud and create and maintain a trusted and secure online environment
• Comply with our legal obligations, respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims

Unless you ask us not to as described in Section 2 below, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

c. Who We Share Your Information With

We will not share your information with any nonaffiliated third party outside of our organization, other than to third party vendors and service providers as necessary to fulfill requests from you, e.g., to ship an order or complete your loan transaction, or as otherwise described immediately below. We reserve the right to share your information pursuant to our legal obligations or other necessary means, including:

• For business transactions, subject to applicable law, in the event of a merger, acquisition, bankruptcy, or other sale or transfer of all or a portion of our assets. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy. If the terms of this Privacy Policy materially change as a result of such transaction, we will provide you with notice before personal information is transferred and becomes subject to a different privacy policy.
• For legal compliance and harm prevention, including to respond to legal process (such as subpoenas, court orders, or search warrants, etc.) or to establish or exercise our legal rights or defend against legal claims. We also may provide information in order to investigate, prevent, or take action regarding illegal activities or wrongdoing; to protect the rights, property, or safety of LNRES, its customers, and others; to enforce our agreements and policies; or as otherwise required by law.

2. Your Access to and Control Over Information

a. Electronic Marketing Communications

You may opt out of our emailed newsletter or other electronic marketing or promotional messages and notifications, if any, by following the unsubscribe instructions that appear in our email or text communications to you, or by otherwise sending an email to title.officer@lnres.com with the subject line, “Opt-Out Request.” We will endeavor to comply with these requests as soon as reasonably practicable. Please be advised that you may not be able to opt-out of receiving certain service or transactional email messages from us that are required to provide you with requested services.

b. California “Shine the Light” Law

California residents additionally have the right to request information regarding third parties to whom LNRES has disclosed certain categories of personal information during the preceding year for those third parties’ direct marketing purposes under California’s “Shine the Light” Law. Personal information under this California law means any information that identified, described, or was able to be associated with an individual at the time of disclosure. If you are a California resident and would like to inquire further, please send an email to title.officer@lnres.com with the subject line, “California Opt-Out Request.” You must include your full name, email address and postal address in your email or mail request so that we can verify your California residence and respond.

3. Security

We take precautions to protect your information. When you submit personally identifiable or other sensitive information via the website, your information is protected both online and offline. LNRES maintains technical, administrative and physical safeguards to help protect the security of your personally identifiable and other sensitive information against unauthorized access, destruction, loss, alteration, misuse or disclosure. Only employees who need the information to perform a specific job (e.g. processing, underwriting, customer service) are granted access to personally identifiable information. Please note, however, that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Notification of Changes

We may update this Privacy Policy from time to time. The date this Privacy Policy was last updated is identified at the top of this page. Any changes are effective when we post the revised Privacy Policy on the Sites. If we make material changes to this Privacy Policy that expand our rights to collect new personally identifiable information or to use differently any personally identifiable information that we have previously collected about you, we will use our available contact information about you to reasonably notify you of the updates and provide you with the new disclosures by posting it on our Website and/or via email. We encourage you to review this Privacy Policy often to stay informed of how we may process your personal information.

5. Use by Children

Our Website is not directed toward individuals under the age of 18.  Accordingly, we do not knowingly collect personal information from individuals under the age of 18, and no personal information should be submitted to our Website by such individuals. If we learn we have collected or received personal information from an individual under the age of 18, we will delete that personal information as permitted by law. You must be at least 18 years of age to use the services advertised on our Website. If you believe we may have any collected personal information from a child under the age of 13 without parental consent, please submit a written request by contacting us using the information below.

6. Links to Other Sites

Our Website may contain links or otherwise provide access to third-party sites, which may include websites or mobile applications. These links are maintained for your informational purposes only and to point you toward the products and services of our valued business partners or other third parties that we believe may be of interest to you. Please note that we have no control over and are not responsible for third-party sites, their content, or any products or services available through the third-party sites. Our Privacy Policy does not apply to third-party sites. We encourage you to read the privacy policies of any third-party sites with which you choose to interact.

7. Contact Us

If you have any questions or comments to us regarding the information in this Privacy Policy, please do not hesitate to contact us in the following ways:

Telephone:                    (855) 202-9477

Email:                             title.officer@lnres.com

Mailing Address:           One City Boulevard West #710, Orange, CA 92868